RETURN POLICY.
LAST UPDATED: MAY 09, 2026
OUR PHILOSOPHY
At DEVSHOP, we stand behind the quality of our curated gear. We want you to be completely satisfied with your setup. If for any reason you are not satisfied with your purchase, we're here to help.
ELIGIBILITY FOR RETURNS
To be eligible for a return, please ensure that:
- The product was purchased in the last 30 days.
- The product is in its original packaging.
- The product isn't used or damaged.
- You have the receipt or proof of purchase.
Products that do not meet these criteria will not be considered for return.
NON-RETURNABLE ITEMS
The following goods cannot be returned:
- Software licenses or digital downloads once the key has been revealed.
- Personalized or customized hardware components.
- Items marked as "Final Sale" at the time of purchase.
HOW TO INITIATE A RETURN
To return a product, please email our support team with your order number and the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
REFUNDS & PROCESSING
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies (typically 5-10 business days).
SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
DAMAGED ITEMS
If you received a damaged product, please notify us immediately for assistance. We will cover all shipping costs for returning and replacing items that arrived defective or damaged during transit.